Which Procedure?
Here is a list of likely symptoms, and the procedures to try in each case:
QuickBooks performance is weird or erratic:
Be sure it is incorrect. Check out what
the program should be doing. It is
possible that you are not expecting the
correct thing, and we will just keep that
between the two of us.
Try running in the sample company, or another
company, if you have several. If only
one company file runs incorrectly, follow
this sequence:
- Floppy disk backups
- Check file structure
- Hard drive copy
- Verify Data
- Rebuild Data
If all files have problems, the indication is
that QuickBooks or the operating system has
problems, and re-installing is
necessary. However, in a remote,
outside possibility, a peculiar requirement
of one company data file might find an
unknown problem in QuickBooks.
An account register refuses to appear: try
Window|Cascade, then
Window|Close all. Then try again to
open the register.
Recurring file damage:
- Re-install the operating system
- Call a hardware technician
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