Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Chapter 16
Chapter 17
Chapter 18
Chapter 19
Chapter 20
Chapter 21
Chapter 22
Chapter 23
Chapter 24
Chapter 25
Chapter 26
Chapter 27
Chapter 28

Chapter 26

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Which Procedure? 

Here is a list of likely symptoms, and the procedures to try in each case:

QuickBooks performance is weird or erratic:

      Be sure it is incorrect.  Check out what the program should be doing.  It is possible that you are not expecting the correct thing, and we will just keep that between the two of us.

      Try running in the sample company, or another company, if you have several.  If only one company file runs incorrectly, follow this sequence:

  • Floppy disk backups
  • Check file structure
  • Hard drive copy
  • Verify Data
  • Rebuild Data   

      If all files have problems, the indication is that QuickBooks or the operating system has problems, and re-installing is necessary.  However, in a remote, outside possibility, a peculiar requirement of one company data file might find an unknown problem in QuickBooks.

An account register refuses to appear:  try Window|Cascade, then Window|Close all.  Then try again to open the register.

Recurring file damage:

  • Re-install the operating system
  • Call a hardware technician


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Last modified: May 21, 2004